QUALITY & POLICY

     We are committed to delight customers by providing FMCG Products and Stainless Steel Water Tanks to conserve water and make this world a more sustainable place meeting present needs and also needs of the future generations. This we shall achieve by:

1) Providing good quality products / acceptable service with timely delivery and operational excellence.

2) Ensuring continual improvement in our processes & operations.

3) Providing growth-oriented work environment to our employees.

4) Complying with applicable legal & statutory requirements.

5) Establishing & maintaining symbiotic relationship with stake holders.

To ensure that the policy is successfully implemented, staffs are responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements.

Objectives needed to ensure that the requirements of this policy are met and that continual improvement is maintained in line with the spirit of the policy, will be set, determined and monitored at Management Review.

Training & Support

                 We shall ensure that all VMR Products personnel understand and fully implement our Company's policies and objectives and are able to perform their duties effectively through an ongoing training and development program. As part of their induction to VMR products, all staff is fully briefed on the Quality Policy, its aims and objectives. 

                  Our staffs are given full training to ensure they can carry out all functions of their role, as per guidelines set out in our quality manuals.

               All training needs identified, to ensure quality is maintained, are fed into an overall training plan and

assessed and implemented, whilst considering any budgetary constraints.

Monitoring & Evaluation

VMR Products will constantly review and improve upon our services to ensure tasks are completed in the

most cost effective and timely manner for the benefit of all our customers.

VMR Products achieves this by:

Obtaining client feedback following the completion of each assignment.

Conducting an annual client survey relating to Quality.

Carrying out an annual candidate survey, measuring all aspects of candidate care.

Closely monitoring our ad hoc compliments and complaints procedure.

Quarterly management review meetings to assess and agree actions to amend and improve quality management system.

             VMR Productsis committed to operating continuously to the highest possible quality standards and will

maintain the necessary Quality Approvals consistent with our customer requirements.